London Aroma Terms and Conditions

Effective Date: 1st May 2025

Welcome to London Aroma. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully.

1. Introduction

These Terms and Conditions govern your use of the London Aroma website and your purchase of products from us. By using our website or purchasing products, you agree to these terms.

2. Definitions

  • "Company," "we," "us," and "our" refer to London Aroma.
  • "You" and "your" refer to the user or customer.
  • "Website" refers to londonaromacandle.co.uk

3. Use of Website

Eligibility

  • You must be at least 16 years old to use our website or make a purchase.
  • By using our website, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and Conditions.

Prohibited Uses

  • You agree not to use our website for any unlawful purpose.
  • You agree not to engage in any conduct that could damage, disable, or impair our website.

4. Orders and Payment

Order Acceptance

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse any order.

Pricing and Payment

  • All prices are listed in GBP and include applicable taxes.
  • Payment must be made at the time of purchase using the provided payment methods.

Order Confirmation

  • You will receive an email confirmation once your order has been placed.

5. Shipping and Delivery

Shipping Policy

  • We ship to [list of locations/countries].
  • Shipping costs and delivery times vary depending on your location.

Delivery

  • Delivery times are estimates and not guaranteed.
  • We are not responsible for delays caused by shipping carriers.

6. Returns and Refunds

For details on our returns and refund policy, please refer to our returns policy.

7. Intellectual Property

Ownership

  • All content on our website, including text, graphics, logos, images, and software, is the property of London Aroma or its content suppliers and is protected by copyright and trademark laws.

Limited License

  • You are granted a limited, non-exclusive, and non-transferable license to access and use our website for personal, non-commercial purposes.

8. Limitation of Liability

Disclaimer of Warranties

  • Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied.

Limitation of Liability

  • To the fullest extent permitted by law, London Aroma shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our website or products.

9. Indemnification

You agree to indemnify and hold London Aroma harmless from any claims, damages, losses, liabilities, and expenses arising out of your use of our website or violation of these Terms and Conditions.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: info@londonaroma.co.uk
  • Phone: 07398078536

Thank you for choosing London Aroma.